All goods that are made to order cannot be cancelled or returned once the order has been accepted. This applies to all of our doors, panels and accessories to each door range as these are all made specifically to each individuals requirements.
All other products that do not fall into the above category can be returned within 14 days from delivery. All returns should be returned in re-sellable condition, unused and in original packaging.
To return any products to us we require you to email us with your order number, contact details, products you are wishing to return and a reason.
Anybody wishing to return any products should email us at firstname.lastname@example.org. Please contact us for the returns address.
All returns will incur a restocking fee.
Please refer to our Terms & Conditions for full details.